CIS user questionnaire

One of the goals of RailNetEurope is to provide harmonised IT systems at European level and to further develop them for the benefit of the railway sector.

To this end, the CIS user questionnaire has been developed to establish the users’ level of satisfaction with the CIS. The results shall contribute to the further improvement of the system’s performance and the quality of the provided information in order to better support users’ business needs.

All user feedback is essential for us. Therefore, we ask you to kindly fill in the questionnaire at the end of your charge estimate query where a direct link to the questionnaire is provided. It will only take 10 minutes and your feedback is greatly appreciated.